Privacy Policy for orithonova.sbs
Protecting your information and ensuring transparency matters to us.
Introduction and scope
At orithonova.sbs, we are committed to respecting the privacy of our visitors and clients. This policy explains how we collect, use, and safeguard your personal data.
By visiting or using our services in Malaysia, you agree to the practices described here. We keep your information confidential and protect it with industry-standard measures.
What information we collect
We may gather information you provide directly, such as contact and service details, as well as data collected automatically, like your browser type.
Information you give us
- • Details you submit through forms, such as name or email
- • Communications with our customer support team
- • Booking and feedback provided on the website
- • Any photos or documentation you choose to upload
- • Survey or review responses voluntarily submitted
Automatic data collection
- • Browser and device information (model, system)
- • IP address and general location data
- • Visit duration and browsing patterns
- • Cookies or similar tracking for preferences
- • Interaction information for site optimization
How we use your data
Collected data is used for service delivery, customer support, and improving your website experience.
- • Managing appointments and communication
- • Customer support and service enhancements
- • Sending service confirmations and updates
- • Gathering client feedback for improvements
- • Facilitating payment instructions when agreed
- • Ensuring site security and fraud prevention
- • Meeting legal or regulatory requirements
Your privacy: We do not sell your data. All third-party processors respect your privacy as described here.
Sharing and disclosure
Information is only shared with trusted service providers necessary for operations or where legally required.
Trusted service partners
Vetted providers may process your data for tasks like payment or scheduling, but only as instructed by us.
Legal requirements
We disclose data only when required by law, regulation, or governmental request.
Anonymous statistics
Aggregated, anonymized data may be used for performance insights.
Your data rights
You have the right to access and manage your personal data in accordance with Malaysian law.
- • Request details of personal data held
- • Ask for changes to incorrect details
- • Request removal of certain data
- • Ask for a copy of your information
- • Object to particular uses of your data
- • Limit how your data is used
To exercise your data rights or for any concerns, contact us through the details provided below.
How we protect your data
We apply strict technical and organizational safeguards to keep your information secure and confidential.
Technical safeguards
- • Data encrypted in transit and at rest
- • Firewall and antivirus protection used
- • Website uses HTTPS connections
- • Access restrictions to sensitive data
Organizational measures
- • Staff privacy training completed
- • Limited information shared within team
- • Privacy risk reviews conducted regularly
- • Routine audits of security processes
How long we keep your data
Information is retained as needed to fulfill services, legal or accounting obligations, or upon your request.
- • Contact and login data for your account
- • Usage information for site improvements
- • Messages and customer service records
- • Payment details for service transactions
- • Subscription or campaign information
We aim to delete or anonymize your data when no longer needed.
International data transfers
We process and store data in Malaysia; transfers abroad occur only with your consent or as legally needed.
- • Secured channels for international transfers
- • Verification of recipient’s data standards
- • Minimal data sent when required
- • Consent sought for cross-border transfers
Cookies and your preferences
Cookies may be used for website functionality, preferences, and analytics, but you can adjust your browser settings at any time.
Types of cookies used
- • Necessary for core website functions
- • Help analyze site usage and performance
- • Remember your site preferences
- • Enable functional features like chat
Visit our Cookie Policy page for guidance on managing preferences.
Changes to this policy
We update our privacy practices as needed and notify users of significant changes through site announcements or emails.
- • Posting updates on our site
- • Direct email notification when possible
- • Highlighting new effective dates
- • Publishing revisions in the policy
Continued use of our services means acceptance of the revised policy.
Contact for privacy questions
Reach us with questions or concerns about privacy or personal data rights.
Orithonova
Jalan Tun Dr. Awang, 11900 Bayan Lepas, Penang Malaysia
Phone: +6012-376 0532
Email: content@orithonova.sbs
Last updated February 14, 2026
Effective February 14, 2026